How to Configure Inventory Synchronization for a Beta Sales Channel [Step-by-Step Guide]

Last updated: September 29, 2026

When setting up a beta sales channel, you may need to define how inventory is synchronized between techOMS and that specific channel. Use this guide to learn about the available synchronization modes and how to configure them. 



WARNING: This setting is defined per beta sales channel and applies only to that channel's automations. It does not override or inherit settings from the account-wide recurring jobs. For more details on available automations, see: Main Settings of a Beta Sales Channel [Information].



WARNING: Your sales channel may include additional, channel-specific options. Review your channel's corresponding article in the techOMS Sales Channels - Master List [Guides List] before proceeding.



This article is divided in the following sections:

  1. Inventory Synchronization Options
    1. Inventory Synchronization with Sales Channel
    2. Duplicate SKUs Synchronization
  2. How to Configure Inventory Synchronization



I. INVENTORY SYNCHRONIZATION OPTIONS



The following subsections detail all inventory synchronization-related options.



i. Inventory Synchronization with Sales Channel



The available inventory synchronization options are:

  • Do not Synchronize: techOMS does not send inventory updates to the sales channel (except during manual syncs).
  • Real-Time Adjustment: Sends real-time incremental updates as they occur (e.g., +3 SKU A, -5 SKU B). 

     
    NOTE    : Real-Time Adjustment may include eligible Bundle SKU quantity changes; it does not push Sales Channel inventory back into the Fulfillment Channel. For detailed conceptual information and advanced configuration, refer to Understanding Inventory Levels and Order Status Impact [Information].

      

  • Synchronize With Fulfillment Channel: Sends full inventory values based on fulfillment data, either manually triggered or on an automated schedule (e.g., 98 SKU A, 27 SKU B).

 

NOTE: To understand the definitions of the specific quantities synchronized, refer to Understanding Inventory Levels and Order Status Impact [Information].

 

The table below outlines whether inventory will synchronize in different scenarios, based on the selected mode: 



SCENARIO

OPTIONS

TRIGGER/MODE

DO NOT SYNCHRONIZE

REAL-TIME ADJUSTMENT

SYNCHRONIZE WITH

FULFILLMENT CHANNEL

Fulfillment Channel Recurring Job



Fulfillment Channel Manual Sync

Sales Channel Manual Sync

Import Inventory Level



Adjust Inventory Manually



Receive Receipt



Allocate Order from the same channel

Allocate Order from other channel



Cancel Shipment

API v2 (Bulk Update)

API v2 (Single Row Update)

  

NOTE: For a detailed explanation of the order lifecycle statuses and actions mentioned in this table, refer to Sales and Purchase Order Statuses Definitions [Information].

  

ii. Duplicate SKUs Synchronization



WARNING: This setting appears in all beta sales channels, but currently only Shopify supports it. Use this setting only when configuring a Shopify beta sales channel. Support for additional channels will be added in the future. 



You can control how inventory is updated for products with identical SKUs using the Duplicate SKU - update inventory when duplicate skus are found field:

  • No (default): If duplicate SKUs are found during inventory synchronization, techOMS skips updating their inventory.
  • Yes: techOMS updates inventory values for all SKUs, regardless of duplication.

     

    WARNING: Enabling this setting may lead to overselling.



    When a product with a duplicate SKU is sold, inventory updates for its duplicates may not be immediately reflected in Shopify. However, techOMS will automatically correct any discrepancies during the next inventory synchronization cycle. 



    Additionally, enabling this option automatically changes the Inventory Synchronization with Sales Channel setting to Synchronize with Fulfillment Channel.



      

II. HOW TO CONFIGURE INVENTORY SYNCHRONIZATION



To configure inventory synchronization for a beta sales channel:



1. Select the desired account from the header switcher.



2. Click Channels from the left menu under the Sales Channels section.



3. Click on the sales channel name.





4. For each Type field, select the desired Mode:

  • Inventory Synchronization with Sales Channels: see a. Inventory Synchronization with Sales Channel in the previous section.

     

    WARNING: Your sales channel may enforce API limitations depending on your subscription level. Ensure you select the appropriate option for your use case. 



    NOTE    : If you select Synchronize With Fulfillment Channel and need to adjust its synchronization frequency, follow the steps in How to configure Automations for Sales/Fulfillment channels [Step-by-step guide] for the relevant fulfillment channels.

     
  • Duplicate SKU - update inventory when duplicate skus are found: see b. Duplicate SKUs Synchronization in the previous section.



5. Press Save.





Your beta sales channel is now configured with the selected inventory synchronization strategy.