Pitney Bowes Onboarding Requirements and Configuration Guides [Information]
Last updated: September 29, 2026
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| Onboarding and Configuration | Baseline Account | (Billing) Account | Order-Level Fields |
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This article is the central hub for adding Pitney Bowes with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.
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To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].
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TABLE OF CONTENTS
Onboarding Requirements
Before configuring Pitney Bowes in techSHIP, gather the required credentials and verify the required account settings.
Information to be Provided
The following credentials and data points are used to establish the connection. Ensure the applicable items are available before starting the setup:
| DATA ELEMENT | SOURCE (HOW TO OBTAIN) |
| API key | Used only when the Baseline Account is configured with Own API key. Provided from the Pitney Bowes account used for the legacy or custom credential setup. |
| API secret | Used only when the Baseline Account is configured with Own API key. Provided from the Pitney Bowes account used for the legacy or custom credential setup. |
| Shipper ID | Provided by Pitney Bowes. Each merchant has a unique Shipper ID used when requesting transactions. |
Settings to be Verified
The following account configurations must be validated to prevent errors during the connection setup or the shipping process:
| FEATURE/SETTING | VALIDATION ACTION |
| Environment | Confirm whether the account will be used in Test or Production. |
| Credential type | Confirm whether the Baseline Account will use Techdinamics-managed API credentials or Own API key for a legacy or custom credential setup. |
| Label format | Confirm the label format required for the operation: ZPL, PDF, or PNG. |
 | Missing or incorrect Shipper ID or legacy/custom credentials may prevent the Baseline Account connection from being configured or used to process shipments. |
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Create one Baseline Account for each Pitney Bowes provider/code that must be used. There is no main Pitney Bowes plugin code that rates across all providers.
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Setup Articles
Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account, Client (Billing) Account, and optionally, Order-level settings. Select an article number to open the corresponding guide:
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COMPONENT | ONBOARDING REQUIREMENTS | BASELINE ACCOUNT | (BILLING) ACCOUNT | ORDER-LEVEL FIELDS |
Mandatory |  |  |  | |
Scope | Requirements | Carrier | Client | Transaction |
Description | Identifies the required onboarding information and organizes the related setup guides for this carrier. | Establishes the carrier connection. Must be created first. | Connects a specific client to the Baseline. At least one is required to ship. | Defines order-level fields and settings used when processing shipments for this carrier. |
Carrier Specifications and Constraints
This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier.
Labels
The following table summarizes confirmed document and label support:
| ITEM | SUPPORTED |
| Label | Supported |
| References | Supported with 4 label references |
| BOL | Validation required |
The table below specifies the hard limits for Label References enforced by the carrier. Data exceeding these limits may be truncated on the physical label or cause manifest errors:
| CONSTRAINT TYPE | LIMIT/REQUIREMENT | NOTES |
| Label reference count | 4 label references | Confirmed for Pitney Bowes. |
| Label reference limits | Standard label reference limitations apply | No custom carrier-specific limitation has been confirmed. |
| Additional carrier constraints | None confirmed | Validation required before documenting any additional Pitney Bowes label-reference restrictions. |
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For a comprehensive guide on how to use label references, see: Using order References in your labels [Step-by-Step guide].
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Operational Details
This section lists confirmed operational details for this carrier. Include only details that have been validated for this carrier:
- Test and Production environments are supported.
- IP whitelisting is not required.
Next Steps
After reviewing the onboarding requirements, continue with the Reference Data: Pitney Bowes Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.
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| Onboarding and Configuration | Baseline Account | (Billing) Account | Order-Level Fields |