ATS Healthcare Onboarding Requirements and Configuration Guides [Information]

Last updated: September 29, 2026

Onboarding and ConfigurationBaseline Account(Billing) AccountOrder-Level Fields
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This article is the central hub for adding ATS Healthcare with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.

   

   

   

  

To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].

   

   

TABLE OF CONTENTS



Onboarding Requirements



Before configuring ATS Healthcare in techSHIP, gather the required credentials and verify the required account settings. 



Information to be Provided



The following credentials and data points are mandatory to establish the connection. Ensure you have these items available before starting the setup:

     

DATA ELEMENTSOURCE (HOW TO OBTAIN)
ATS Account NumberProvided by ATS Healthcare.
API UsernameProvided by ATS Healthcare.
API Password
Provided by ATS Healthcare.
Sender Address
Use the confirmed sender or warehouse induction address.
Docket
Provided by ATS Healthcare and configured in the Client (Billing) Account.

   

Settings to be Verified



The following account configurations must be validated to prevent errors during the connection setup or the shipping process:

   

FEATURE/SETTINGVALIDATION ACTION
Credential TypeConfirm that the Username and Password are API values, not web portal credentials.
Label FormatConfigure labels in PDF format.

   

Setup Articles



Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account, Client (Billing) Account, and optionally, Order-level settings. Select an article number to open the corresponding guide:

   

   
COMPONENT
ONBOARDING REQUIREMENTS
BASELINE ACCOUNT
(BILLING) ACCOUNT 
ORDER-LEVEL FIELDS
Mandatory
Mandatory
Mandatory
Mandatory
Scope
Requirements
Carrier
Client
Transaction
Description
Identifies the required onboarding information and organizes the related setup guides for this carrier.
Establishes the carrier connection. Must be created first.
Connects a specific client to the Baseline. At least one is required to ship.
Defines order-level fields and settings used when processing shipments for this carrier.

    

Carrier Specifications and Constraints



This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier. 



Labels



The following table summarizes confirmed document and label support:

    

ITEMSUPPORTED
LabelPDF
ReferencesReference 1, Reference 2, Reference 3, and Reference 4 are supported.

   

The table below specifies the hard limits for Label References enforced by the carrier. Data exceeding these limits may be truncated on the physical label or cause manifest errors:

   

CONSTRAINT TYPELIMIT/REQUIREMENTNOTES
Reference limitsNo carrier-specific limit confirmed.Use the supported reference fields according to the linked label references guide.

   

   

   

  

For a comprehensive guide on how to use label references, see: Using order References in your labels [Step-by-Step guide].

   

   

Operational Details



This section lists confirmed operational rules and limitations for this carrier. Include only constraints that have been validated for this carrier:

  • ATS Healthcare returns PDF labels.
  • Client (Billing) Account configuration requires a Docket before processing orders.
  • From account can remain blank in the Client (Billing) Account; shipments use 0 when no value is provided.



Next Steps



After reviewing the onboarding requirements, continue with the Reference Data: ATS Healthcare Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.

   

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Onboarding and ConfigurationBaseline Account(Billing) AccountOrder-Level Fields