Asendia USA Onboarding Requirements and Configuration Guides [Information]
Last updated: September 29, 2026
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| Onboarding and Configuration | Baseline Account | (Billing) Account | Order-Level Fields |
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This article is the central hub for adding Asendia USA with techSHIP. It summarizes onboarding requirements, links the related configuration guides, and lists confirmed carrier-specific constraints.
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To review all supported carriers and their specific requirements, see: techSHIP supported Carriers - Master List [Guides List].
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TABLE OF CONTENTS
Onboarding Requirements
Before configuring Asendia USA in techSHIP, gather the required credentials and verify the required account settings.
Information to be Provided
The following credentials and data points are mandatory to establish the connection. Ensure you have these items available before starting the setup:
| DATA ELEMENT | SOURCE (HOW TO OBTAIN) |
| Username | Obtain from Asendia USA or the customer’s authorized Asendia USA account contact. |
| Password | Obtain from Asendia USA or the customer’s authorized Asendia USA account contact. |
| API key | Obtain from Asendia USA or the customer’s authorized Asendia USA account contact. |
| API data source | Confirm the value to configure in the Baseline Account. |
| Processing location | Confirm the value to configure in the Baseline Account. |
| Sender Address | Confirm the sender company, address, email, and phone values to configure in the Baseline Account. |
| Account number | Confirm the customer’s Asendia USA account number for the Client (Billing) Account. |
Settings to be Verified
The following account configurations must be validated to prevent errors during the connection setup or the shipping process:
| FEATURE/SETTING | VALIDATION ACTION |
| Carrier code | Confirm the carrier connection uses ASENDIAUSV2 in techSHIP. |
| Environment | Confirm whether the setup will use Test or Prod. |
| Sender Address | Confirm the Baseline Account Sender Address is available before configuring client billing accounts. |
| Label format | Confirm the required label format. Confirmed supported formats are ZPL, PDF, and PNG. |
Setup Articles
Use the setup articles below to complete the set up in order. Start with onboarding requirements, then configure the Baseline Account, Client (Billing) Account, and optionally, Order-level settings. Select an article number to open the corresponding guide:
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COMPONENT | ONBOARDING REQUIREMENTS | BASELINE ACCOUNT | (BILLING) ACCOUNT | ORDER-LEVEL FIELDS |
Mandatory |  |  |  | |
Scope | Requirements | Carrier | Client | Transaction |
Description | Identifies the required onboarding information and organizes the related setup guides for this carrier. | Establishes the carrier connection. Must be created first. | Connects a specific client to the Baseline. At least one is required to ship. | Defines order-level fields and settings used when processing shipments for this carrier. |
Carrier Specifications and Constraints
This section outlines confirmed operational behaviors, document support, label support, and limitations specific to this carrier.
Labels
The following table summarizes confirmed document and label support:
| ITEM | SUPPORTED |
| Label | Supported: ZPL, PDF, and PNG. |
| References | Supported: Reference 1, Reference 2, Reference 3, and Reference Types. |
| BOL | Not supported. |
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For a comprehensive guide on how to use label references, see: Using order References in your labels [Step-by-Step guide].
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Operational Details
This section lists confirmed operational rules and limitations for this carrier. Include only constraints that have been validated for this carrier:
- Asendia USA supports international shipping.
- Asendia USA supports rate retrieval, standard shipment processing, label generation, tracking output, and voiding.
- Supported label formats are ZPL, PDF, and PNG.
- Supported reference fields are Reference 1, Reference 2, Reference 3, and Reference Types.
- Asendia USA supports Paper Scan Form at Manifest, manifest generation, customs item data, processing location, overriding sender address, and overriding return address.
- When Override sender address is disabled on the Client (Billing) Account, applicable sender information is sourced from the Baseline Account.
- When Override sender address is enabled on the Client (Billing) Account, the Billing Account sender override is used.
Next Steps
After reviewing the onboarding requirements, continue with the Reference Data: Asendia USA Baseline Account Fields [Guide] article to configure the carrier connection in techSHIP.
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| Onboarding and Configuration | Baseline Account | (Billing) Account | Order-Level Fields |