How to View a Lot and Serial Numbers [Step-by-Step Guide]

You can view lot and serial numbers for purchase orders, receipts, and shipments for tracking purposes.

WARNING: Ensure you understand the functionality before proceeding. This feature is only available for supported fulfillment channels.

NOTE: Screenshots examples used in this procedure are for purchase orders. For receipts and shipments, the procedure and screenshot references remain.



For detailed information on how customers can purchase by lot number via sales channels, refer to Understanding Lot and Serial Numbers [Information].

To view lot and serial numbers:

1. Select the desired account from the header switcher.

2. Click the desired element from the left menu:

• Purchase Orders under the Purchases section.
• Receipts under the Purchases section.
• Shipments under the Sales section.

3. Click the desired record number.

4. Locate the desired line and review the Lot # or Serial # column.

If you are reviewing a receipt or shipment, click View in the Lot # or Serial # column for the desired line. A pop-up window will open displaying the corresponding lot or serial numbers.

NOTE: The lot details shown vary depending on the plugin. If you are using a supported beta plugin, you will see complete lot information, such as expiration date and quantity. Supported stable plugins, however, only display the lot number.