How to Enable or Disable a Product or Product Variant [Step-by-Step Guide]

Last updated: September 29, 2026

When working with items, you may need to discontinue them without deleting their records. In such cases, techOMS allows you to disable a Product or a Product Variant (referred to as Variant throughout this article).

 

WARNING: Disabling items flags them to prevent their usage in future workflows and excludes them from inventory sync operations.



This article is divided into the following sections:

  1. Disabling and Enabling Effects
    1. General Effects
    2. Additional Effects on Products
    3. Additional Effects on Variants
  2. How to Enable or Disable a Product or Variant



I. DISABLING AND ENABLING EFFECTS



i. General Effects



When a Product or Variant is disabled:

  • They are excluded from inventory sync operations (e.g. inventory updates to or from sales and fulfillment channels).

     

    NOTE    : Sync attempts involving disabled items are logged as warnings.

     

  • Its name becomes read-only.

  • A (disabled) suffix is appended:

    • To the display name (except in pages under the Inventory menu section)

    • In lookup fields (e.g., when adding a Sales Order line)

    • In exported data



  

NOTE: Existing orders that include a disabled item are not affected, as long as they were already approved (e.g. those in Fulfilling status).

 

ii. Additional Effects on Products



When a Product is disabled:

  • All its Variants are automatically marked as disabled.

  • You cannot enable or disable individual Variants until the Product is re-enabled.

  • You cannot add new Variants to the Product.

  • Merging is not available.



When the Product is re-enabled, each Variant is restored to its previous enabled or disabled state.



iii. Additional Effects on Variants



When a Variant is disabled individually, its related Product remains unaffected.



II. HOW TO ENABLE OR DISABLE A PRODUCT OR VARIANT

 

NOTE: Make sure that you are operating at the right Vendor/Warehouse beforehand.



 

NOTE: This guide uses screenshots for disabling Products as an illustrative example. The remaining use cases share the same element locations.

 

To enable or disable a Product or Variant:



1. Click Products from the left menu under the Inventory section.



2. Click the Products or Variants tab accordingly.



3. Use the search component to find the desired entries.

 

NOTE: For more information on filtering Products, see How to find/filter Products [Step-by-Step Guide].

 

4. Press Disable or Enable, depending on your case.





5. Click OK.





Your Product or Variant is now enabled or disabled.

 

NOTE: From the Product edit view, you can also disable the Product or enable it again. For its Variants, you can disable them from here, but re-enabling must be done from the main grid view, as described above.